Got Questions? We're here to help
Is there documentation on how to use EncryptionSafe?
Yes, we have a PDF file with instructions on using EncryptionSafe. You see it it by clicking here: EncryptionSafeDocs
Why don't certain files encrypt?
There are two reasons a file won't encrypt:
- EncryptionSafe only encrypts a file if it is less than 400 MB.
- EncryptionSafe doesn't encrypt certain file types, for example EXE files. We do this to keep users from encrypting files that are necessary to use their computer.
The file types we don't encrypt are: EXE, DLL. COM.
What platforms does EncryptionSafe run on?
Currently, EncryptionSafe is only available for Microsoft Windows. Let us know if you are interested in other platforms. Our development roadmap is influenced by user requests.
Can I decrypt my documents if I forget my password?
No. Your password is required to decrypt your files. We do not store a copy of your password, and there is no "backdoor" that allows files to be decrypted without the password.